how can someone be in customer service that won't pick up the phone and call a client? it's your damn job. Seriously - you are going to put more effort in to avoiding the task than actually doing the task. Ridiculous!
And how can someone like that keep their job?
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hmmmm, who could that possibly be???? There are so many people to choose from! Their usual response is that they e-mailed them when it would have be faster to call them.
ReplyDeleteAmen. In the time it takes to send 3 emails you could already have your answer. Often times I give up arguing with her and call the customer myself.
ReplyDeleteWhy does being 'friends' win out over performance in the workplace?